Illinois Department of Human Services - Fulton County
Address
323 West Main Street
Temporary Location
Havana, IL 62644
(309) 547-3755
Description:
The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others.
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As of late September 2025, the Fulton County office is temporarily shut down. Those normally served by this office can utilize any of the following locations:
Mason County FCRC
323 West Main Street
Havana, IL 62644
Phone: (309) 543-3329
TTY: (866) 451-5768
======================
McDonough FCRC
740 Sherman Dr, Suite 309, 3rd Floor/Seal Hall, PO Box 4
Macomb, IL 61455
Phone: (309) 833-4127
TTY: (866) 322-7260
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Cass County FCRC
25 Plaza Drive
Beardstown, IL 62618
Phone: (217) 323-4185
TTY: (866) 847-6170
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Tazewell FCRC
111 N 6th St
Pekin, IL 61554
Phone: (309) 347-4184
TTY: (866) 324-3820
Hours:
Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.
Intake Process:
Please visit website or call.
Program Fees:
None
Languages:
English (primarily); State Help Line and Applications have Spanish option.
Eligibility:
Requirements vary by program.
Please note that rental assistance is only possible if the individual/family is eligible for TANF and is then found eligible for Crisis Assistance. More information on Crisis Assistance here: https://www.dhs.state.il.us/page.aspx?item=32273
SNAP recipients can also now use this screener to see if they are subject to, meeting, or may be eligible for an exemption from SNAP Work Requirements: https://aberp.illinois.gov/screener/ABAWD?lang=EN
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
January 23, 2026
Address Listings
Physical (Primary)
323 West Main Street
Temporary Location
Havana, IL 62644
Phone Numbers
Fulton County Family Community Resource Center
(309) 547-3755
Illinois Department of Human Services State Help Line
(800) 843-6154
Legal Status:
State
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
The Supplemental Nutrition Assistance Program (SNAP) provides expedited services for SNAP benefits for people who qualify and do not already get SNAP benefits. Those who need food immediately and who meet the eligibility requirements may receive SNAP benefits within five calendar days.
Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Required Documents
Please visit website or call.
Eligibility
You may be eligible for expedited service for SNAP benefits if-- -your family has no more than $100 available, and -your income for the month you apply is less than $150, or -someone in the family is a migrant or seasonal farm worker who is not expecting to receive more than $25 in the 10-day period starting with the date of application; or -your monthly income and available money is less than your monthly rent or mortgage payment and the appropriate utility standard. Remember: Even if you do not qualify for expedited service you may still be eligible for regular SNAP benefits if you need help buying food.
Fees
None
Intake Procedure
An application is needed, so it's important that you file an application as soon as possible. The application process begins the day your Family Community Resource Center (FCRC) receives your signed application. There are several ways for you to apply. *You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local Family Community Resource Center.
Languages
English & Spanish
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
The Refugee Resettlement Program (RRP) provides cash benefits for eligible needy refugees and special immigrants for a time period set by the federal government based on available federal funding. Additional assistance in resettling might be available.
Hours
Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.
Required Documents
These can vary; please contact the DHS.
Eligibility
Refugees and special immigrants in need
Fees
None
Intake Procedure
Please contact local office (aka Family Community Resource Center)
Languages
English & Spanish, but accommodations can be made for other languages
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
The Temporary Assistance for Needy Families (TANF) program is for families with children and pregnant women who need temporary cash assistance. Those receiving TANF also receive medical assistance. Most TANF families also receive SNAP benefits to buy food.
Hours
Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.
Required Documents
Please visit website or call.
Eligibility
To qualify for TANF, you must:
*Be pregnant or have a child under age 19 living with you. If the child is age 18, he/she must be a full-time high school student.
*A pregnant woman with no other children (and her spouse, if he lives with her) can get assistance;
*Live in Illinois (if you are homeless, you can still qualify); and
*Be a U.S. citizen or meet certain immigration requirements (ask your caseworker what they are).
*If your children qualify as citizens or immigrants but you do not, you may receive TANF just for your children.
*Develop a Responsibility and Services Plan (RSP).
You do not qualify for TANF if you have been convicted of certain felony offenses, violated your probation or parole, refuse to work or pursue child support enforcement, withhold information needed to determine eligibility, or have used up your five years of TANF benefits.
Fees
None
Intake Procedure
*You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local FCRC (please call first)
Languages
English & Spanish
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
AABD (Aid to the Aged, Blind, or Disabled) is a small monthly cash benefit for people who are seniors (65+), blind, or disabled.
Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Required Documents
Please visit website or call.
Eligibility
A person may be eligible for AABD if they: *Receive Supplemental Security Income (SSI) or are ineligible for SSI due to income or are ineligible for SSI due to expiration of federal time limit on assistance to certain immigrants who have not yet become U.S. citizens. *Are a U.S. citizen or meet certain requirements for noncitizens *Live in Illinois *Are 65 years or older, blind, or disabled
Fees
None
Intake Procedure
*You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local FCRC.
Languages
English & Spanish
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Secondary Services
Special Notes/Funding
Available through Medicaid aka the Medical Card
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Rent payment assistance is sometimes available through the Crisis Assistance Program, an offshoot of TANF Cash Assistance: https://www.dhs.state.il.us/page.aspx?item=32273
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Available through Medicaid aka the Medical Card
Geography Served
- Illinois
- Fulton County
- Fulton County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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