Illinois Department of Human Services - Fulton County

Address

323 West Main Street
Temporary Location
Havana, IL 62644

(309) 547-3755

www.dhs.state.il.us

Description:

The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others.
===================================
As of late September 2025, the Fulton County office is temporarily shut down. Those normally served by this office can utilize any of the following locations:

Mason County FCRC
323 West Main Street
Havana, IL 62644

Phone: (309) 543-3329
TTY: (866) 451-5768
======================

McDonough FCRC
740 Sherman Dr, Suite 309, 3rd Floor/Seal Hall, PO Box 4
Macomb, IL 61455

Phone: (309) 833-4127
TTY: (866) 322-7260
=====================

Cass County FCRC
25 Plaza Drive
Beardstown, IL 62618

Phone: (217) 323-4185
TTY: (866) 847-6170
=====================

Tazewell FCRC
111 N 6th St
Pekin, IL 61554

Phone: (309) 347-4184
TTY: (866) 324-3820

Hours:

Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

Intake Process:

Please visit website or call.

Program Fees:

None

Languages:

English (primarily); State Help Line and Applications have Spanish option.

Eligibility:

Requirements vary by program.

Please note that rental assistance is only possible if the individual/family is eligible for TANF and is then found eligible for Crisis Assistance. More information on Crisis Assistance here: https://www.dhs.state.il.us/page.aspx?item=32273

SNAP recipients can also now use this screener to see if they are subject to, meeting, or may be eligible for an exemption from SNAP Work Requirements: https://aberp.illinois.gov/screener/ABAWD?lang=EN

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

January 23, 2026

Address Listings

Physical (Primary)

323 West Main Street
Temporary Location
Havana, IL 62644

Phone Numbers

Fulton County Family Community Resource Center

(309) 547-3755

Illinois Department of Human Services State Help Line

(800) 843-6154

Legal Status:

State

Description

The Supplemental Nutrition Assistance Program (SNAP) provides expedited services for SNAP benefits for people who qualify and do not already get SNAP benefits. Those who need food immediately and who meet the eligibility requirements may receive SNAP benefits within five calendar days.

Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Required Documents

Please visit website or call.

Eligibility

You may be eligible for expedited service for SNAP benefits if-- -your family has no more than $100 available, and -your income for the month you apply is less than $150, or -someone in the family is a migrant or seasonal farm worker who is not expecting to receive more than $25 in the 10-day period starting with the date of application; or -your monthly income and available money is less than your monthly rent or mortgage payment and the appropriate utility standard. Remember: Even if you do not qualify for expedited service you may still be eligible for regular SNAP benefits if you need help buying food.

Fees

None

Intake Procedure

An application is needed, so it's important that you file an application as soon as possible. The application process begins the day your Family Community Resource Center (FCRC) receives your signed application. There are several ways for you to apply. *You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local Family Community Resource Center.

Languages

English & Spanish

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Fulton County
    Edit Service DetailsClick here to see this service (BD-1800) and related services within the Service Tree.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      • Fulton County
      Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        • Fulton County
        Edit Service DetailsClick here to see this service (NL-6000.2000-220) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • Illinois
          • Fulton County
          Edit Service DetailsClick here to see this service (NL-5000.5000-520) and related services within the Service Tree.

          Description

          The Refugee Resettlement Program (RRP) provides cash benefits for eligible needy refugees and special immigrants for a time period set by the federal government based on available federal funding. Additional assistance in resettling might be available.

          Hours

          Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

          Required Documents

          These can vary; please contact the DHS.

          Eligibility

          Refugees and special immigrants in need

          Fees

          None

          Intake Procedure

          Please contact local office (aka Family Community Resource Center)

          Languages

          English & Spanish, but accommodations can be made for other languages

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Illinois
            • Fulton County
            Edit Service DetailsClick here to see this service (NL-1000.7000) and related services within the Service Tree.

            Description

            The Temporary Assistance for Needy Families (TANF) program is for families with children and pregnant women who need temporary cash assistance. Those receiving TANF also receive medical assistance. Most TANF families also receive SNAP benefits to buy food.

            Hours

            Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

            Required Documents

            Please visit website or call.

            Eligibility

            To qualify for TANF, you must:
            *Be pregnant or have a child under age 19 living with you. If the child is age 18, he/she must be a full-time high school student.
            *A pregnant woman with no other children (and her spouse, if he lives with her) can get assistance;
            *Live in Illinois (if you are homeless, you can still qualify); and
            *Be a U.S. citizen or meet certain immigration requirements (ask your caseworker what they are).
            *If your children qualify as citizens or immigrants but you do not, you may receive TANF just for your children.
            *Develop a Responsibility and Services Plan (RSP).
            You do not qualify for TANF if you have been convicted of certain felony offenses, violated your probation or parole, refuse to work or pursue child support enforcement, withhold information needed to determine eligibility, or have used up your five years of TANF benefits.

            Fees

            None

            Intake Procedure

            *You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local FCRC (please call first)

            Languages

            English & Spanish

            Geography Served

              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

            • Illinois
              • Fulton County
              Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Illinois
                • Fulton County
                Edit Service DetailsClick here to see this service (NL-1000.8500-850) and related services within the Service Tree.

                Description

                AABD (Aid to the Aged, Blind, or Disabled) is a small monthly cash benefit for people who are seniors (65+), blind, or disabled.

                Hours

                Monday through Friday, 8:30 a.m. to 5 p.m.

                Required Documents

                Please visit website or call.

                Eligibility

                A person may be eligible for AABD if they: *Receive Supplemental Security Income (SSI) or are ineligible for SSI due to income or are ineligible for SSI due to expiration of federal time limit on assistance to certain immigrants who have not yet become U.S. citizens. *Are a U.S. citizen or meet certain requirements for noncitizens *Live in Illinois *Are 65 years or older, blind, or disabled

                Fees

                None

                Intake Procedure

                *You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically. *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC). *You can also apply for benefits by going to your local FCRC.

                Languages

                English & Spanish

                Geography Served

                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                • Illinois
                  • Fulton County
                  Edit Service DetailsClick here to see this service (NT-8900) and related services within the Service Tree.

                  Secondary Services

                  Special Notes/Funding

                  Available through Medicaid aka the Medical Card

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Illinois
                    • Fulton County
                    Edit Service DetailsClick here to see this service (LH-3000.1700) and related services within the Service Tree.

                    Description

                    Rent payment assistance is sometimes available through the Crisis Assistance Program, an offshoot of TANF Cash Assistance: https://www.dhs.state.il.us/page.aspx?item=32273

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Illinois
                      • Fulton County
                      Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

                      Description

                      Available through Medicaid aka the Medical Card

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Illinois
                        • Fulton County
                        Edit Service DetailsClick here to see this service (LH-3000.9000) and related services within the Service Tree.

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