Tazwood Community Services - Peoria County LIHEAP

Description:

As of fall 2025, Tazwood Community Services, Inc. administers the Low Income Home Energy Assistance Program (LIHEAP) for Peoria County.
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2025-26 LIHEAP Energy Assistance Program

Tazwood Community Services continues to set appointments, as they become available, for 2025-26 LIHEAP Energy Assistance, Monday-Friday, 8 a.m.-Noon & 1-4 p.m.

Online scheduling is available at www.tazwoodcs.org/appointments
If there are no appointments available when visiting the scheduling system, that means they are filled up for the full 60 days ahead at that time.

IF IN A CRISIS SITUATION, SUCH AS PENDING DISCONNECTION OR ALREADY BEING DISCONNECTED , IT IS RECOMMENDED TO STILL CALL ANYWAY, EVEN IF NO APPOINTMENTS ARE LISTED ONLINE.

PLEASE NOTE THAT FURNACE ASSISTANCE IS A SEPARATE PROGRAM, SO YOU SHOULD GO AHEAD AND CHECK WITH TAZWOOD, REGARDLESS OF WHAT IS LISTED ONLINE.

In addition, customers can either call or go to their local office, but this is ONLY to schedule an appointment.

When calling into the office, you might get a recorded message stating that the phones are disconnected, the number cannot be completed as dialed, all circuits are busy, etc. The type of message you receive varies based on your phone carrier. Unless Tazwood makes a post on Facebook (https://www.facebook.com/profile.php?id=100064748766860) the phones ARE working. There can be thousands of customers calling on a given day, and Tazwood has around 20 staff answering the phones and scheduling appointments.

It is important to remember that LIHEAP runs from October 1, 2025 - August 15, 2026, or until funding is exhausted. Customers can opt to wait and come in during the winter months if they would like to avoid the rush that that beginning of the program year brings.
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ADDITIONAL LOCATION DETAILS:
This office is in the University Professional Center Building. When you enter the parking lot follow it to the BACK of the building. Tazwood LIHEAP is located on the 2nd floor. You will enter through the back entrance where there are stairs and an elevator. Please be advised that the elevator is a little narrow in width. Customers with issues getting into the building or to the 2nd floor, please call (309-690-6500) and a staff member will come down to the lobby to assist you. This office location is on a bus route with a shelter in front of the business next door.
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Hours:

Monday through Friday, 8:00 a.m. to 12:00 noon and 1:00 p.m. to 4:00 p.m.

Intake Process:

Please call, visit location, or visit website.

Program Fees:

None

Languages:

English

Eligibility:

LIHEAP
The Low-Income Home Energy Assistance Program (LIHEAP) is designed to help low-income households in pay for energy (typically winter) services. LIHEAP will provide a benefit to eligible households to be used for energy bills. The amount of the payment is determined by income, household size, fuel type, and geographic location.

An overdue bill or shut-off notice is NOT required. Applicants also do NOT need to own their home or pay energy bills directly to be eligible for assistance. All fuel sources including, but not limited to, oil, propane, wood, natural gas, and electric, are eligible for assistance.

Emergency assistance may be available if the home is disconnected from an energy source needed for heating and/or the delivered fuel supplier has refused to deliver, and the tank contains 25% or less.
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*LIHEAP Furnace Program: For households currently WITHOUT HEAT and who meet LIHEAP income guidelines (please call).

Is Shelter?

No

Related Resource

Date of Official Change:

September 22, 2025

Volunteer Opportunities:

Please call.

Address Listings

Contacts

Phone Numbers

Legal Status:

Non-Profit