Illinois Department of Human Services-Peoria County

Address

103 NE Jefferson Ave
Second Floor
Peoria, IL 61602

(309) 671-8100

www.dhs.state.il.us

AKA:

DHS, Public Aid

Description:

The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others.

Hours:

Main Office Hours: Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

Intake Process:

Please visit website or call.

Program Fees:

None

Languages:

English (primarily); State Help Line and Applications have Spanish option.

Eligibility:

Requirements vary by program.

Please note that rental assistance is only possible if the individual/family is eligible for TANF and is then found eligible for Crisis Assistance. More information on Crisis Assistance here: https://www.dhs.state.il.us/page.aspx?item=32273

Handicap Accessible?

Yes

Is Shelter?

No

Related Resources

Date of Official Change:

December 21, 2022

Volunteer Opportunities:

Please call.

Address Listings

Physical (Primary)

103 NE Jefferson Ave
Second Floor
Peoria, IL 61602

Contacts

Phone Numbers

Peoria Family Community Resource Center

(309) 671-8100

Illinois Department of Human Services State Help Line

(800) 843-6154

Legal Status:

Non-Profit

Special Notes/Funding

Emergency Food.

Description

The Supplemental Nutrition Assistance Program (SNAP) provides expedited services for SNAP benefits for people who qualify and do not already get SNAP benefits. Those who need food immediately and who meet the eligibility requirements may receive SNAP benefits within five calendar days.

Hours

Intake hours for new applicants in the Peoria office: Monday through Friday, 8:30 a.m. to 11:00 a.m.

Main Office Hours: Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

Required Documents

None

Eligibility

You may be eligible for expedited service for SNAP benefits if:
*your family has no more than $100 available, and
*your income for the month you apply is less than $150, or
*someone in the family is a migrant or seasonal farm worker who is not expecting to receive more than $25 in the 10-day period starting with the date of application; or
*your monthly income and available money is less than your monthly rent or mortgage payment and the appropriate utility standard.

Expedited service means you must be interviewed the day of application or the next day. If you are eligible for expedited services, you will receive your benefits within five days of the date you apply.

You may be eligible for benefits even if you do not have an address at the time. If you are eligible, IDHS will make sure you receive your benefits.

Remember: Even if you do not qualify for expedited service you may still be eligible for regular SNAP benefits if you need help buying food.

Fees

None

Intake Procedure

An application is needed, so it's important that you file an application as soon as possible. The application process begins the day your Family Community Resource Center (FCRC) receives your signed application.

There are several ways for you to apply.

*You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically.
*You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC).
*You can also apply for benefits by going to your local FCRC.

Languages

English and Spanish

Service Area

Peoria County and Woodford County.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Peoria County
      • Woodford County
      Edit Service DetailsClick here to see this service (BD-1800) and related services within the Service Tree.

      Description

      Illinois Department of Human Services- Peoria County offers an extreme heat/ cooling center.

      Hours

      Main Office Hours: Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

      Required Documents

      None

      Eligibility

      Anyone in need of services.

      Fees

      None

      Intake Procedure

      None

      Languages

      English

      Service Area

      Serves Peoria and Woodford Counties.

      Geography Served

      None

      Edit Service DetailsClick here to see this service (TH-2600.1900-180) and related services within the Service Tree.

      Description

      Illinois Department of Human Services- Peoria County offers an extreme cold weather shelter.

      Hours

      Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. Please call.

      Required Documents

      None

      Eligibility

      Anyone in need of services.

      Fees

      None

      Intake Procedure

      None

      Languages

      English

      Service Area

      Serves Peoria and Woodford county.

      Geography Served

      None

      Edit Service DetailsClick here to see this service (BH-1800.8500-185) and related services within the Service Tree.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        • Peoria County
          • Woodford County
          Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • Illinois
            • Peoria County
              • Woodford County
              Edit Service DetailsClick here to see this service (NL-6000.2000-220) and related services within the Service Tree.

              Description

              Medicaid is a state-administered health insurance program for low-income families and children, pregnant women, the elderly, people with disabilities, and other adults.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • Illinois
                • Peoria County
                  • Woodford County
                  Edit Service DetailsClick here to see this service (NL-5000.5000-520) and related services within the Service Tree.

                  Description

                  The Refugee Resettlement Program (RRP) provides cash benefits for eligible needy refugees and special immigrants for a time period set by the federal government based on available federal funding. Additional assistance in resettling might be available.

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Illinois
                    • Peoria County
                      • Woodford County
                      Edit Service DetailsClick here to see this service (NL-1000.7000) and related services within the Service Tree.

                      Description

                      The Temporary Assistance for Needy Families (TANF) program is for families with children and pregnant women who need temporary cash assistance. Those receiving TANF also receive medical assistance. Most TANF families also receive SNAP benefits to buy food.

                      Geography Served

                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                      • Illinois
                        • Peoria County
                          • Woodford County
                          Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

                          Special Notes/Funding

                          TANF Applications.

                          Description

                          The Temporary Assistance for Needy Families (TANF) program is for families with children and pregnant women who need temporary cash assistance. Those receiving TANF also receive medical assistance. Most TANF families also receive SNAP benefits to buy food.

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • Illinois
                            • Peoria County
                              • Woodford County
                              Edit Service DetailsClick here to see this service (NL-1000.8500-850) and related services within the Service Tree.

                              Description

                              AABD (Aid to the Aged, Blind, or Disabled)

                              Geography Served

                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                              • Illinois
                                • Peoria County
                                  • Woodford County
                                  Edit Service DetailsClick here to see this service (NT-8900) and related services within the Service Tree.

                                  Secondary Services

                                  Special Notes/Funding

                                  Available through Medicaid aka the Medical Card

                                  Description

                                  Medicaid is a state-administered health insurance program for low-income families and children, pregnant women, the elderly, people with disabilities, and other adults. It can help cover various dental costs.

                                  For a list of covered services, please contact DentaQuest at 1-888-286-2447.

                                  Hours

                                  Intake hours for new applicants in the Peoria office: Monday through Friday, 8:30 a.m. to 11:00 a.m.

                                  General office hours: Monday through Friday (except state holidays): 8:30 a.m. - 5:00 p.m.

                                  Required Documents

                                  Varies

                                  Eligibility

                                  Low-income families and children, pregnant women, the elderly, people with disabilities, and other adults. Please contact the Illinois Department of Human Services to be screened.

                                  Fees

                                  None for application. Small co-pays occasionally charged for services.

                                  Intake Procedure

                                  *You can visit the Illinois Department of Human Services website at www.dhs.state.il.us to apply electronically.
                                  *You can apply by visiting the Illinois Department of Human Services website and printing the paper application: Request for Cash Assistance, Medical Assistance, and SNAP. Once you've completed the application, take, mail, or fax it to your local Family Community Resource Center (FCRC).
                                  *You can also apply for benefits by going to your local FCRC.

                                  Languages

                                  English (primarily); State Help Line and Applications have Spanish option

                                  Service Area

                                  Peoria County and Woodford County

                                  Geography Served

                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                  • Illinois
                                    • Peoria County
                                      • Woodford County
                                      Edit Service DetailsClick here to see this service (LH-3000.1700) and related services within the Service Tree.

                                      Description

                                      Rent payment assistance is sometimes available through the Crisis Assistance Program, and offshoot of TANF Cash Assistance.

                                      Hours

                                      Monday through Friday, 8:30 a.m. to 5:00 p.m.

                                      Required Documents

                                      Please call or visit website.

                                      Eligibility

                                      Must meet the requirements for TANF Cash and be in a "crisis" situation.

                                      Fees

                                      None

                                      Intake Procedure

                                      To be screened for TANF, visit abe.illinois.gov and click on "Check if I Should Apply." If it looks as if TANF Cash might be a possibility, please visit the local DHS office and ask about "Crisis Assistance."

                                      Languages

                                      English and Spanish

                                      Service Area

                                      Peoria County

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • Illinois
                                        • Peoria County
                                          • Woodford County
                                          Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

                                          Geography Served

                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                          • Illinois
                                            • Peoria County
                                              • Woodford County
                                              Edit Service DetailsClick here to see this service (LH-3000.9000) and related services within the Service Tree.

                                              Send profile information to an email address.

                                              Provide your email address to receive information about Illinois Department of Human Services-Peoria County.

                                              Sent!

                                              Please enter a valid email address.

                                              Close this field

                                              Send a condensed resource profile to your phone via text message (SMS).

                                              Select your cell carrier and provide your phone number to receive information about Illinois Department of Human Services-Peoria County.

                                              Sent!

                                              Please enter a valid phone number.

                                              Please select a carrier.

                                              Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

                                              Close this field

                                              .