Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Consumer Complaints

Body Artist Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, unsanitary conditions or practices, unethical or improper conduct of personnel or other inappropriate business practices of body artists or their establishments. Complaints may also address issues related to health problems including infections, transmission of diseases or allergic reactions; and body art on underage clients in jurisdictions where the practice is illegal. Body art includes body piercing, tattooing, cosmetic tattooing (permanent makeup), branding, and scarification.

Child Care Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding individuals and organizations that provide child care services. Included are complaints concerning licensing, cleanliness and safety of homes or facilities, treatment of children, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of child care providers.

Children's Residential Facility Complaints

Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of children's group homes, foster family agencies or other residential facilities for dependent children.

Government Complaints/Government Ombudsman Offices

Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, state or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.

Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.

Housing Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.

Mental Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence of staff, cleanliness and safety of facilities, treatment of patients, quality of care, excessive fees, unethical, improper or unprofessional conduct of personnel or other inappropriate business practices of inpatient or residential facilities for people who have substantive mental, emotional or social problems.

Mortgage Company Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding excessive charges, violations of truth in lending or truth in real estate laws, deceptive advertising, unethical or improper conduct of personnel or other inappropriate business practices of mortgage companies.

Sewer System Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the services, rates and other business practices of organizations that are responsible for the development and maintenance of the sewer system.

Swimming Pool Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, poor workmanship, unfair or deceptive services, high pressure sales techniques, failure to complete construction or other construction problems, unethical or inappropriate conduct or other inappropriate business practices of swimming pool contractors or companies that provide swimming pool maintenance or repair services.

Tanning Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, unsafe conditions or practices, unethical or improper conduct of personnel or other inappropriate business practices of facilities that provide access to tanning beds and booths that use ultraviolet light or other devices to produce a suntan.

Telephone Solicitation Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding receipt of local or interstate calls soliciting funds or advertising products or services including situations in which they have added their telephone numbers to a "do not call" list and continue to receive telephone solicitation calls.

Utility Service Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas or telephone services.

.