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Ameren Illinois - Power Outage Damage Claims

To submit a claim for actual damages, including food spoilage, due to a power interruption, outage, surge, or other fluctuation, complete a Claim Form (link on this page) and mail the Claim Form and supporting documentation to: Brentwood Services Administrators, Inc.

Services: Utility Service Complaints

PO Box 4605

Brentwood Services Administrators, Inc.

Chesterfield, MO 63006

(800) 755-5000

Citizens Utility Board

The Citizens Utility Board (CUB) can assist in advocating for utility consumers (resolving bill disputes, etc.

Services: Utility Bill Payment Plan Negotiation Assistance, Utility Service Complaints

309 W Washington St #800

Chicago, IL 60606

(312) 263-4282

Illinois Commerce Commission-Consumer Services Division

For Payment Plan Negotiations and/or Complaints The ICC's Consumer Services Division provides assistance to consumers in the resolution of informal complaints with regulated utilities and other entities.

Services: Utility Bill Payment Plan Negotiation Assistance, Utility Service Complaints

527 East Capitol Ave

Illinois Commerce Commission

Springfield, IL 62701

(800) 524-0795

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