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Aging and Senior Assistance Helpline

The Aging and Senior Assistance Helpline acts as a portal to various services offered by the Illinois Department on Aging, including reporting suspected senior or dependent adult abuse, inquiring about senior health insurance (Medicare-related questions), checking Benefit Access application status, and more.

Services: Case/Care Management, Long Term Care Ombudsman Programs, Medicare Information/Counseling

One Natural Resources Way

Suite 100

Springfield, IL 62702

(217) 524-6911

Alternatives for the Older Adult

Alternatives for the Older Adult is a not-for-profit organization that promotes the independence and quality of life of older adults and their families.

Services: Adult Protective Services, Caregiver/Care Receiver Support Groups, Case/Care Management, Elder/Dependent Adult Abuse Reporting, In Home Assistance, Long Term Care Ombudsman Programs, Money Management, Nursing Facility Complaints

809 @1st st

Peru, IL 61354

(800) 798-0988

Center for Prevention of Abuse-Ombudsman Program

The Center for Prevention of Abuse's Ombudsman Program will investigate nursing home and long-term care facility complaints.

Services: Long Term Care Ombudsman Programs, Nursing Facility Complaints

720 W. Joan Ct.

Peoria, IL 61614

(309) 272-2917

Home Care Ombudsman Program

Home Care Ombudsmen are located throughout the state of Illinois and work to protect the rights of older persons and adults with disabilities living in the community who: are enrolled in the Medicare Medicaid Alignment Initiative (MMAI) and receive services from a managed care organization (MCO); or receive services from one of the following Home and Community Based Services (HCBS) Waiver Programs: -Persons who are Elderly -Persons with Disabilities -Persons with Brain Injury -Person with HIV or AIDS ===================== A Home Care Ombudsman can help you by answering questions you may have about the services you receive.

Services: Long Term Care Ombudsman Programs

(800) 252-8966 x4

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