Aging and Senior Assistance Helpline
Address
One Natural Resources Way
Suite 100
Springfield, IL 62702
(217) 524-6911
https://www.illinois.gov/aging/Resources/Pages/helpline-main.aspx
AKA:
Illinois Department on Aging
Description:
The Aging and Senior Assistance Helpline acts as a portal to various services offered by the Illinois Department on Aging, including reporting suspected senior or dependent adult abuse, inquiring about senior health insurance (Medicare-related questions), checking Benefit Access application status, and more.
Hours:
Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
Intake Process:
Please call.
Program Fees:
None
Languages:
English and Spanish
Eligibility:
Individuals age 60 years of age and older, and their caregivers.
Is Shelter?
No
Date of Official Change:
October 30, 2017
Address Listings
Mailing (Primary)
One Natural Resources Way
Suite 100
Springfield, IL 62702
Contacts
None
Primary Contact
Phone Numbers
Help Line
(217) 524-6911
Toll Free
(800) 252-8966
Legal Status:
Non-Profit
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Aging and Senior Assistance Helpline offers case/care management.
Hours
Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
Required Documents
Please call.
Eligibility
Any person 60 or older or an adult with disabilities age 18-59.
Fees
None
Intake Procedure
Please call.
Languages
English and Spanish
Service Area
Serves Peoria, Tazewell, Woodford, Marshall, Stark, and Putnam counties.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Aging and Senior Assistance Helpline offers long term care ombudsman programs.
Hours
Main Office Hours: Monday through Friday, Monday 8:30 a.m. to 5:00 p.m.
Required Documents
Please call.
Eligibility
Anyone aged 60 and older or are an adult aged 18-59 with disabilities.
Fees
None
Intake Procedure
Please call.
Languages
English and Spanish
Service Area
Serves Peoria, Tazewell, Woodford, Marshall, Stark, and Putnam counties.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Aging and Senior Assistance Helpline offers Medicare information and counseling.
Hours
Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
Required Documents
Please call.
Eligibility
Any person 60 or older or an adult with disabilities age 18-59.
Fees
None
Intake Procedure
Please call.
Languages
English and Spanish
Service Area
Serves Peoria, Tazewell, Woodford, Marshall, Stark, and Putnam counties.
Geography Served
- Illinois
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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