Aging and Senior Assistance Helpline

Address

One Natural Resources Way
Suite 100
Springfield, IL 62702

(217) 524-6911

https://www.illinois.gov/aging/Resources/Pages/helpline-main.aspx

AKA:

Illinois Department on Aging

Description:

The Aging and Senior Assistance Helpline acts as a portal to various services offered by the Illinois Department on Aging, including reporting suspected senior or dependent adult abuse, inquiring about senior health insurance (Medicare-related questions), checking Benefit Access application status, and more.

Hours:

Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Intake Process:

Please call.

Program Fees:

None

Languages:

English and Spanish

Eligibility:

Individuals age 60 years of age and older, and their caregivers.

Is Shelter?

No

Date of Official Change:

October 30, 2017

Legal Status:

Non-Profit

Send profile information to an email address.

Provide your email address to receive information about Aging and Senior Assistance Helpline.

Sent!

Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about Aging and Senior Assistance Helpline.

Sent!

Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

.