Citizens Utility Board

Address

309 W Washington St #800
Chicago, IL 60606

(312) 263-4282

http://www.citizensutilityboard.org/index.html

AKA:

CUB

Description:

The Citizens Utility Board (CUB) can assist in advocating for utility consumers (resolving bill disputes, etc.), but it does not actually help with paying the bill. The CUB also lobbies against utility rate hikes.

Hours:

Main Office Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m.

Intake Process:

Please call.

Program Fees:

None

Languages:

English and Spanish

Eligibility:

Anyone in need of utility advocacy.

Is Shelter?

No

Date of Official Change:

June 21, 2018

Volunteer Opportunities:

Please call.

Address Listings

Physical (Primary)

309 W Washington St #800
Chicago, IL 60606

Phone Numbers

Main Line

(312) 263-4282

Description

Citizens Utility Board offers utility bill payment plan negotiation assistance.

Hours

Main Office Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m.

Required Documents

Please call.

Eligibility

Anyone in need of utility bill payment plan negotiation assistance.

Fees

Please call.

Intake Procedure

Please call.

Languages

English and Spanish

Service Area

Serves Illinois residents.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    • Adams County
      • Alexander County
        • Bond County
          • Boone County
            • Brown County
              • Bureau County
                • Calhoun County
                  • Carroll County
                    • Cass County
                      • Champaign County
                        • Christian County
                          • Clark County
                            • Clay County
                              • Clinton County
                                • Coles County
                                  • Cook County
                                    • Crawford County
                                      • Cumberland County
                                        • Dekalb County
                                          • Dewitt County
                                            • Douglas County
                                              • Dupage County
                                                • Edgar County
                                                  • Edwards County
                                                    • Effingham County
                                                      • Fayette County
                                                        • Ford County
                                                          • Franklin County
                                                            • Fulton County
                                                              • Gallatin County
                                                                • Greene County
                                                                  • Grundy County
                                                                    • Hamilton County
                                                                      • Hancock County
                                                                        • Hardin County
                                                                          • Henderson County
                                                                            • Henry County
                                                                              • Iroquois County
                                                                                • Jackson County
                                                                                  • Jasper County
                                                                                    • Jefferson County
                                                                                      • Jersey County
                                                                                        • Jo Daviess County
                                                                                          • Johnson County
                                                                                            • Kane County
                                                                                              • Kankakee County
                                                                                                • Aroma Park
                                                                                                • Bonfield
                                                                                                • Bourbonnais
                                                                                                • Bradley
                                                                                                • Buckingham
                                                                                                • Essex
                                                                                                • Grant Park
                                                                                                • Herscher
                                                                                                • Hopkins Park
                                                                                                • Kankakee
                                                                                                • Manteno
                                                                                                • Momence
                                                                                                • Reddick
                                                                                                • Saint Anne
                                                                                                • Union Hill
                                                                                              • Kendall County
                                                                                                • Knox County
                                                                                                  • Lake County
                                                                                                    • La Salle County
                                                                                                      • Lawrence County
                                                                                                        • Lee County
                                                                                                          • Livingston County
                                                                                                            • Logan County
                                                                                                              • Macon County
                                                                                                                • Macoupin County
                                                                                                                  • Madison County
                                                                                                                    • Marion County
                                                                                                                      • Marshall County
                                                                                                                        • Mason County
                                                                                                                          • Massac County
                                                                                                                            • Mcdonough County
                                                                                                                              • Mchenry County
                                                                                                                                • Mclean County
                                                                                                                                  • Menard County
                                                                                                                                    • Mercer County
                                                                                                                                      • Monroe County
                                                                                                                                        • Montgomery County
                                                                                                                                          • Morgan County
                                                                                                                                            • Moultrie County
                                                                                                                                              • Ogle County
                                                                                                                                                • Peoria County
                                                                                                                                                  • Perry County
                                                                                                                                                    • Piatt County
                                                                                                                                                      • Pike County
                                                                                                                                                        • Pope County
                                                                                                                                                          • Pulaski County
                                                                                                                                                            • Putnam County
                                                                                                                                                              • Randolph County
                                                                                                                                                                • Richland County
                                                                                                                                                                  • Rock Island County
                                                                                                                                                                    • Saint Clair County
                                                                                                                                                                      • Saline County
                                                                                                                                                                        • Sangamon County
                                                                                                                                                                          • Schuyler County
                                                                                                                                                                            • Scott County
                                                                                                                                                                              • Shelby County
                                                                                                                                                                                • Stark County
                                                                                                                                                                                  • Stephenson County
                                                                                                                                                                                    • Tazewell County
                                                                                                                                                                                      • Armington
                                                                                                                                                                                      • Creve Coeur
                                                                                                                                                                                      • Deer Creek
                                                                                                                                                                                      • Delavan
                                                                                                                                                                                      • East Peoria
                                                                                                                                                                                      • Green Valley
                                                                                                                                                                                      • Groveland
                                                                                                                                                                                      • Hopedale
                                                                                                                                                                                      • Mackinaw
                                                                                                                                                                                      • Minier
                                                                                                                                                                                      • Morton
                                                                                                                                                                                      • Pekin
                                                                                                                                                                                      • South Pekin
                                                                                                                                                                                      • Tremont
                                                                                                                                                                                      • Washington
                                                                                                                                                                                    • Union County
                                                                                                                                                                                      • Vermilion County
                                                                                                                                                                                        • Wabash County
                                                                                                                                                                                          • Warren County
                                                                                                                                                                                            • Washington County
                                                                                                                                                                                              • Wayne County
                                                                                                                                                                                                • White County
                                                                                                                                                                                                  • Whiteside County
                                                                                                                                                                                                    • Will County
                                                                                                                                                                                                      • Beecher
                                                                                                                                                                                                      • Bolingbrook
                                                                                                                                                                                                      • Braidwood
                                                                                                                                                                                                      • Channahon
                                                                                                                                                                                                      • Crest Hill
                                                                                                                                                                                                      • Crete
                                                                                                                                                                                                      • Elwood
                                                                                                                                                                                                      • Frankfort
                                                                                                                                                                                                      • Homer Glen
                                                                                                                                                                                                      • Joliet
                                                                                                                                                                                                      • Lockport
                                                                                                                                                                                                      • Manhattan
                                                                                                                                                                                                      • Mokena
                                                                                                                                                                                                      • Monee
                                                                                                                                                                                                      • Naperville
                                                                                                                                                                                                      • New Lenox
                                                                                                                                                                                                      • Peotone
                                                                                                                                                                                                      • Plainfield
                                                                                                                                                                                                      • Romeoville
                                                                                                                                                                                                      • Shorewood
                                                                                                                                                                                                      • Wilmington
                                                                                                                                                                                                    • Williamson County
                                                                                                                                                                                                      • Winnebago County
                                                                                                                                                                                                        • Woodford County
                                                                                                                                                                                                        Edit Service DetailsClick here to see this service (BV-8900.9120) and related services within the Service Tree.

                                                                                                                                                                                                        Description

                                                                                                                                                                                                        Citizens Utility Board offers utility service complaints.

                                                                                                                                                                                                        Hours

                                                                                                                                                                                                        Main office Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m.

                                                                                                                                                                                                        Required Documents

                                                                                                                                                                                                        Please call.

                                                                                                                                                                                                        Eligibility

                                                                                                                                                                                                        Anyone in need of placing a utility service complaint.

                                                                                                                                                                                                        Fees

                                                                                                                                                                                                        Please call.

                                                                                                                                                                                                        Intake Procedure

                                                                                                                                                                                                        Please call.

                                                                                                                                                                                                        Languages

                                                                                                                                                                                                        English and Spanish

                                                                                                                                                                                                        Service Area

                                                                                                                                                                                                        Serves Illinois residents.

                                                                                                                                                                                                        Geography Served

                                                                                                                                                                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                                                                                        • Illinois
                                                                                                                                                                                                          • Adams County
                                                                                                                                                                                                            • Alexander County
                                                                                                                                                                                                              • Bond County
                                                                                                                                                                                                                • Boone County
                                                                                                                                                                                                                  • Brown County
                                                                                                                                                                                                                    • Bureau County
                                                                                                                                                                                                                      • Calhoun County
                                                                                                                                                                                                                        • Carroll County
                                                                                                                                                                                                                          • Cass County
                                                                                                                                                                                                                            • Champaign County
                                                                                                                                                                                                                              • Christian County
                                                                                                                                                                                                                                • Clark County
                                                                                                                                                                                                                                  • Clay County
                                                                                                                                                                                                                                    • Clinton County
                                                                                                                                                                                                                                      • Coles County
                                                                                                                                                                                                                                        • Cook County
                                                                                                                                                                                                                                          • Crawford County
                                                                                                                                                                                                                                            • Cumberland County
                                                                                                                                                                                                                                              • Dekalb County
                                                                                                                                                                                                                                                • Dewitt County
                                                                                                                                                                                                                                                  • Douglas County
                                                                                                                                                                                                                                                    • Dupage County
                                                                                                                                                                                                                                                      • Edgar County
                                                                                                                                                                                                                                                        • Edwards County
                                                                                                                                                                                                                                                          • Effingham County
                                                                                                                                                                                                                                                            • Fayette County
                                                                                                                                                                                                                                                              • Ford County
                                                                                                                                                                                                                                                                • Franklin County
                                                                                                                                                                                                                                                                  • Fulton County
                                                                                                                                                                                                                                                                    • Gallatin County
                                                                                                                                                                                                                                                                      • Greene County
                                                                                                                                                                                                                                                                        • Grundy County
                                                                                                                                                                                                                                                                          • Hamilton County
                                                                                                                                                                                                                                                                            • Hancock County
                                                                                                                                                                                                                                                                              • Hardin County
                                                                                                                                                                                                                                                                                • Henderson County
                                                                                                                                                                                                                                                                                  • Henry County
                                                                                                                                                                                                                                                                                    • Iroquois County
                                                                                                                                                                                                                                                                                      • Jackson County
                                                                                                                                                                                                                                                                                        • Jasper County
                                                                                                                                                                                                                                                                                          • Jefferson County
                                                                                                                                                                                                                                                                                            • Jersey County
                                                                                                                                                                                                                                                                                              • Jo Daviess County
                                                                                                                                                                                                                                                                                                • Johnson County
                                                                                                                                                                                                                                                                                                  • Kane County
                                                                                                                                                                                                                                                                                                    • Kankakee County
                                                                                                                                                                                                                                                                                                      • Aroma Park
                                                                                                                                                                                                                                                                                                      • Bonfield
                                                                                                                                                                                                                                                                                                      • Bourbonnais
                                                                                                                                                                                                                                                                                                      • Bradley
                                                                                                                                                                                                                                                                                                      • Buckingham
                                                                                                                                                                                                                                                                                                      • Essex
                                                                                                                                                                                                                                                                                                      • Grant Park
                                                                                                                                                                                                                                                                                                      • Herscher
                                                                                                                                                                                                                                                                                                      • Hopkins Park
                                                                                                                                                                                                                                                                                                      • Kankakee
                                                                                                                                                                                                                                                                                                      • Manteno
                                                                                                                                                                                                                                                                                                      • Momence
                                                                                                                                                                                                                                                                                                      • Reddick
                                                                                                                                                                                                                                                                                                      • Saint Anne
                                                                                                                                                                                                                                                                                                      • Union Hill
                                                                                                                                                                                                                                                                                                    • Kendall County
                                                                                                                                                                                                                                                                                                      • Knox County
                                                                                                                                                                                                                                                                                                        • Lake County
                                                                                                                                                                                                                                                                                                          • La Salle County
                                                                                                                                                                                                                                                                                                            • Lawrence County
                                                                                                                                                                                                                                                                                                              • Lee County
                                                                                                                                                                                                                                                                                                                • Livingston County
                                                                                                                                                                                                                                                                                                                  • Logan County
                                                                                                                                                                                                                                                                                                                    • Macon County
                                                                                                                                                                                                                                                                                                                      • Macoupin County
                                                                                                                                                                                                                                                                                                                        • Madison County
                                                                                                                                                                                                                                                                                                                          • Marion County
                                                                                                                                                                                                                                                                                                                            • Marshall County
                                                                                                                                                                                                                                                                                                                              • Mason County
                                                                                                                                                                                                                                                                                                                                • Massac County
                                                                                                                                                                                                                                                                                                                                  • Mcdonough County
                                                                                                                                                                                                                                                                                                                                    • Mchenry County
                                                                                                                                                                                                                                                                                                                                      • Mclean County
                                                                                                                                                                                                                                                                                                                                        • Menard County
                                                                                                                                                                                                                                                                                                                                          • Mercer County
                                                                                                                                                                                                                                                                                                                                            • Monroe County
                                                                                                                                                                                                                                                                                                                                              • Montgomery County
                                                                                                                                                                                                                                                                                                                                                • Morgan County
                                                                                                                                                                                                                                                                                                                                                  • Moultrie County
                                                                                                                                                                                                                                                                                                                                                    • Ogle County
                                                                                                                                                                                                                                                                                                                                                      • Peoria County
                                                                                                                                                                                                                                                                                                                                                        • Perry County
                                                                                                                                                                                                                                                                                                                                                          • Piatt County
                                                                                                                                                                                                                                                                                                                                                            • Pike County
                                                                                                                                                                                                                                                                                                                                                              • Pope County
                                                                                                                                                                                                                                                                                                                                                                • Pulaski County
                                                                                                                                                                                                                                                                                                                                                                  • Putnam County
                                                                                                                                                                                                                                                                                                                                                                    • Randolph County
                                                                                                                                                                                                                                                                                                                                                                      • Richland County
                                                                                                                                                                                                                                                                                                                                                                        • Rock Island County
                                                                                                                                                                                                                                                                                                                                                                          • Saint Clair County
                                                                                                                                                                                                                                                                                                                                                                            • Saline County
                                                                                                                                                                                                                                                                                                                                                                              • Sangamon County
                                                                                                                                                                                                                                                                                                                                                                                • Schuyler County
                                                                                                                                                                                                                                                                                                                                                                                  • Scott County
                                                                                                                                                                                                                                                                                                                                                                                    • Shelby County
                                                                                                                                                                                                                                                                                                                                                                                      • Stark County
                                                                                                                                                                                                                                                                                                                                                                                        • Stephenson County
                                                                                                                                                                                                                                                                                                                                                                                          • Tazewell County
                                                                                                                                                                                                                                                                                                                                                                                            • Armington
                                                                                                                                                                                                                                                                                                                                                                                            • Creve Coeur
                                                                                                                                                                                                                                                                                                                                                                                            • Deer Creek
                                                                                                                                                                                                                                                                                                                                                                                            • Delavan
                                                                                                                                                                                                                                                                                                                                                                                            • East Peoria
                                                                                                                                                                                                                                                                                                                                                                                            • Green Valley
                                                                                                                                                                                                                                                                                                                                                                                            • Groveland
                                                                                                                                                                                                                                                                                                                                                                                            • Hopedale
                                                                                                                                                                                                                                                                                                                                                                                            • Mackinaw
                                                                                                                                                                                                                                                                                                                                                                                            • Minier
                                                                                                                                                                                                                                                                                                                                                                                            • Morton
                                                                                                                                                                                                                                                                                                                                                                                            • Pekin
                                                                                                                                                                                                                                                                                                                                                                                            • South Pekin
                                                                                                                                                                                                                                                                                                                                                                                            • Tremont
                                                                                                                                                                                                                                                                                                                                                                                            • Washington
                                                                                                                                                                                                                                                                                                                                                                                          • Union County
                                                                                                                                                                                                                                                                                                                                                                                            • Vermilion County
                                                                                                                                                                                                                                                                                                                                                                                              • Wabash County
                                                                                                                                                                                                                                                                                                                                                                                                • Warren County
                                                                                                                                                                                                                                                                                                                                                                                                  • Washington County
                                                                                                                                                                                                                                                                                                                                                                                                    • Wayne County
                                                                                                                                                                                                                                                                                                                                                                                                      • White County
                                                                                                                                                                                                                                                                                                                                                                                                        • Whiteside County
                                                                                                                                                                                                                                                                                                                                                                                                          • Will County
                                                                                                                                                                                                                                                                                                                                                                                                            • Beecher
                                                                                                                                                                                                                                                                                                                                                                                                            • Bolingbrook
                                                                                                                                                                                                                                                                                                                                                                                                            • Braidwood
                                                                                                                                                                                                                                                                                                                                                                                                            • Channahon
                                                                                                                                                                                                                                                                                                                                                                                                            • Crest Hill
                                                                                                                                                                                                                                                                                                                                                                                                            • Crete
                                                                                                                                                                                                                                                                                                                                                                                                            • Elwood
                                                                                                                                                                                                                                                                                                                                                                                                            • Frankfort
                                                                                                                                                                                                                                                                                                                                                                                                            • Homer Glen
                                                                                                                                                                                                                                                                                                                                                                                                            • Joliet
                                                                                                                                                                                                                                                                                                                                                                                                            • Lockport
                                                                                                                                                                                                                                                                                                                                                                                                            • Manhattan
                                                                                                                                                                                                                                                                                                                                                                                                            • Mokena
                                                                                                                                                                                                                                                                                                                                                                                                            • Monee
                                                                                                                                                                                                                                                                                                                                                                                                            • Naperville
                                                                                                                                                                                                                                                                                                                                                                                                            • New Lenox
                                                                                                                                                                                                                                                                                                                                                                                                            • Peotone
                                                                                                                                                                                                                                                                                                                                                                                                            • Plainfield
                                                                                                                                                                                                                                                                                                                                                                                                            • Romeoville
                                                                                                                                                                                                                                                                                                                                                                                                            • Shorewood
                                                                                                                                                                                                                                                                                                                                                                                                            • Wilmington
                                                                                                                                                                                                                                                                                                                                                                                                          • Williamson County
                                                                                                                                                                                                                                                                                                                                                                                                            • Winnebago County
                                                                                                                                                                                                                                                                                                                                                                                                              • Woodford County
                                                                                                                                                                                                                                                                                                                                                                                                              Edit Service DetailsClick here to see this service (DD-1500.9650) and related services within the Service Tree.

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