Illinois National Guard Family Assistance Center

Address

2416 S Falcon Blvd
182D Airlift Wing
Peoria, IL 61607

(309) 633-6439

www.il.ngb.army.mil/Programs/Family/FAC.aspx

Description:

The mission of the Family Assistance Center (FAC) is to provide information, referral, and outreach for service members and families. FACs are activated as a multi-disciplinary humanitarian response to major events. The events can include natural / man-made disasters, or preparation for a deployment. Depending upon the location, FACs are staffed with contractor personnel who may be augmented with military, temporary technicians or volunteers. A FAC offers to persons affected by an event, a single place to receive reliable information, crisis or grief support, and benefits information. The National Guard is the lead agency tasked to establish FACs during all levels of contingency, mobilization and emergency to assist and support service members and families of all service branches.

Hours:

Office hours vary per location. Please call.

Intake Process:

Please call or visit.

Program Fees:

None

Languages:

English

Eligibility:

All service members, Veterans and their families are eligible for services.

Is Shelter?

No

Date of Official Change:

January 8, 2018

Volunteer Opportunities:

Please call.

Address Listings

Physical

3101 S. Arport Rd.
Bartonville Armory
Peoria, IL 61607

Physical (Primary)

2416 S Falcon Blvd
182D Airlift Wing
Peoria, IL 61607

Contacts

A1C Ashley Hughes

Family Program Manager

(309) 633-6439

ashley.hughes@ang.af.mil

Christina Smith- Bartonville Cell

Denise Pumphrey- Bartonville Cell

Phone Numbers

A1C Ashley Hughes

(309) 633-6439

Christina Smith- Bartonville Office

(309) 567-5351

Denise Pumphrey- Bartonville Office

(309) 567-5352

Special Notes/Funding

Armories.

Description

The Illinois National Guard has a Family Assistance Center location based out of their Armory in Bartonville.

Availability

24/7

Hours

Vary. Please call.

Required Documents

Please call or visit.

Eligibility

All service members, Veterans and their families are eligible for services.

Fees

None

Intake Procedure

Please call or visit.

Languages

English

Service Area

No boundaries.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    Edit Service DetailsClick here to see this service (TM-0590) and related services within the Service Tree.

    Special Notes/Funding

    Military Specific Information and Referral.

    Description

    FACs can provide information, resources, and referral to various military and civilian agencies that assist with an array of the unique needs of military families including: emergency food and shelter, military related assistance and referral appropriate casualty assistance channels. They can also provide information on employment resources and opportunities.

    Availability

    Varies. Please call.

    Hours

    Varies. Please call.

    Required Documents

    Please call or visit.

    Eligibility

    All service members, Veterans and their families are eligible for services.

    Fees

    None

    Intake Procedure

    Please call or visit.

    Languages

    English

    Service Area

    No boundaries.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

      Special Notes/Funding

      TRICARE Standard.

      Description

      The FAC can assist in coordinating TRICARE claims and issues with the nearest Health Benefits Advisor, and well as information on TRICARE Health and Dental programs.

      Availability

      Varies Please call.

      Hours

      Varies. Please call.

      Required Documents

      Please call.

      Eligibility

      All service members, Veterans and their families are eligible for services.

      Fees

      None

      Intake Procedure

      Please call.

      Languages

      English

      Service Area

      No boundaries.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Illinois
        Edit Service DetailsClick here to see this service (NS-8000.9000-850) and related services within the Service Tree.

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