Illinois Department of Children and Family Services-The Advocacy Office for Children and Families

Address

406 E Monroe
Springfield, IL 62701

(800) 232-3798

https://www.illinois.gov/dcfs/Pages/default.aspx

Description:

The Advocacy Office for Children and Families responds to complaints, concerns, inquiries and suggestions about the Department of Children and Family Services (DCFS). The staff provides referrals to appropriate DCFS staff and suggestions to executive staff for improvements and changes to the department.

Hours:

Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Hotline Hours: 24/7

Intake Process:

Please call.

Program Fees:

None

Languages:

English and Spanish. Language Line offers translation services.

Eligibility:

Anyone

Is Shelter?

No

Related Resource

Date of Official Change:

December 11, 2017

Volunteer Opportunities:

None

Address Listings

Physical (Primary)

406 E Monroe
Springfield, IL 62701

Phone Numbers

Toll Free Help Line

(800) 232-3798

Legal Status:

State

Special Notes/Funding

Ombudsman Services.

Description

DCFS offers an advocacy office for children and families through their government complaints and ombudsman office.

Availability

Please call.

Hours

Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. Hotline Hours: 24/7

Required Documents

Please call.

Eligibility

Anyone

Fees

None

Intake Procedure

Please call.

Languages

English

Service Area

No boundaries.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Illinois
    Edit Service DetailsClick here to see this service (DD-1500.4150) and related services within the Service Tree.

    Special Notes/Funding

    Ombudsman Services.

    Description

    DCFS offers an advocacy office for children and families through their state government complaints and ombudsman office.

    Availability

    Please call.

    Hours

    Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. Hotline Hours: 24/7

    Required Documents

    Please call.

    Eligibility

    Anyone

    Fees

    None

    Intake Procedure

    Please call.

    Languages

    English

    Service Area

    No boundaries.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Illinois
      Edit Service DetailsClick here to see this service (DD-1500.4150-800) and related services within the Service Tree.

      Send profile information to an email address.

      Provide your email address to receive information about Illinois Department of Children and Family Services-The Advocacy Office for Children and Families.

      Sent!

      Please enter a valid email address.

      Close this field

      Send a condensed resource profile to your phone via text message (SMS).

      Select your cell carrier and provide your phone number to receive information about Illinois Department of Children and Family Services-The Advocacy Office for Children and Families.

      Sent!

      Please enter a valid phone number.

      Please select a carrier.

      Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

      Close this field

      .